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Welcome to Pristine Care Home Health Services, Inc. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or services. If you do not agree to these terms, you should not access or use our services.

  1. Introduction and Changes to the Terms

    These Terms of Service (“Terms”) govern your use of the services provided by Pristine Care Home Health Services, Inc. (“we,” “us,” “our”). We reserve the right to modify, update, or change these Terms at any time, and such changes will be effective immediately upon posting on our website. We will notify users of material changes, but it is your responsibility to review these Terms regularly. Your continued use of our services after any such changes constitutes your acceptance of the updated Terms.

  2. Privacy Policy

    For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy. By using our services, you also agree to the terms outlined in our Privacy Policy.

  3. Rules for User Behavior

    As a user of our services, you agree to the following rules:

    • Respectful Use: You will not use our services for any unlawful, harmful, or malicious activities, including fraud, harassment, or distribution of viruses.
    • Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including passwords. You must notify us immediately of any unauthorized use of your account.
    • Compliance with Laws: You agree to comply with all applicable local, state, national, and international laws and regulations when using our services.

  4. Copyright and Intellectual Property

    • Ownership: All content, including but not limited to text, images, logos, and trademarks, available through our services is owned by Pristine Care Home Health Services, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
    • User Content: By submitting or uploading content to our services, you grant Pristine Care Home Health Services, Inc. a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content as needed for the purposes of delivering our services.

  5. Limitations of Liability and Disclaimers

    • No Warranty: Our services are provided “as is” and without any warranties or guarantees. We do not warrant that our services will be error-free, secure, or uninterrupted.
    • Limitation of Liability: To the maximum extent permitted by law, Pristine Care Home Health Services, Inc. and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if we were advised of the possibility of such damages.
    • Indemnification: You agree to indemnify and hold Pristine Care Home Health Services, Inc. harmless from any claims, losses, or damages arising from your violation of these Terms or your use of our services.

  6. Payment and Refund Details

    • Payment Terms: If your use of our services involves payments, you agree to pay all fees associated with the services in accordance with the pricing terms and payment methods provided at the time of purchase.
    • Refunds: We offer refunds on eligible purchases at our discretion. Please contact us for assistance with any refund requests.
    • Late Payments: If applicable, any late payments may be subject to additional charges or penalties.

  7. Dispute Resolution

    • Arbitration: Any disputes or claims arising out of or relating to these Terms shall be resolved through binding arbitration, rather than in court, except that you may seek relief in small claims court if your claim is eligible.
    • Location: The arbitration will be conducted in California unless both parties agree otherwise.
    • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

  8. Contact Information

    If you have any questions or concerns about these Terms of Service, please contact us at:

  9. Termination

    We may suspend or terminate your access to our services at any time for violating these Terms or for any other reason at our discretion. Upon termination, your right to access and use the services will immediately cease.

    These Terms of Service constitute the entire agreement between you and Pristine Care Home Health Services, Inc. regarding your use of our services. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.