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  1. SMS Consent Communication

    The information 951-506-0348 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications

    If you have consented to receive text messages from Pristine Care Home Health Services, Inc., you may receive messages related to the following:

    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers (if applicable)

  3. Message Frequency

    Message frequency may vary based on the type of communication. You may receive SMS messages related to appointments, billing, service updates, and promotional offers. The number of messages you receive will depend on your interactions with our services.

  4. Potential Fees for SMS Messaging

    Please note that standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  5. Opt-In Method

    You may opt-in to receive SMS messages from Pristine Care Home Health Services, Inc. in the following ways:

    • Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form

  6. Opt-Out Method

    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  7. Help

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.pristinecarehhs.com/

    Additional Options:

    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  8. Standard Messaging Disclosures:

    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
    • Message frequency may vary.